SimpleSwap FAQ

SimpleSwap is a self-custodial, multi-source crypto swap aggregator that has operated since 2018. It routes wallet-to-wallet exchanges across 20+ CEX and DEX liquidity providers rather than running its own order book, covering 2,800+ cryptocurrencies and 3.2M+ trading pairs.

Users choose a trading pair, pick a fixed or floating rate, and send crypto to a deposit address tied to their receiving wallet. SimpleSwap routes the conversion across its liquidity providers and delivers the swapped asset directly to that wallet, with no funds held on the platform in between.

Independent platforms including Trustpilot and Cryptoradar show a generally positive record for the SimpleSwap exchange, with most recent Trustpilot reviews rating the service five stars and a strong reply rate on negative reviews. Ratings shift over time, so check the Reviews page for current figures and their sources.

SimpleSwap does not list a separate trading fee. Costs, including liquidity spread, its own service margin, network fees and routing costs, are bundled into the exchange rate shown before you confirm a swap, so the quoted amount is what you receive.

Swap time depends on the blockchain networks involved on both sides of the trade. Faster networks can confirm in a few minutes, while networks with longer confirmation requirements, such as Bitcoin, typically take longer, especially during periods of network congestion.

Not for most crypto-to-crypto swaps, which can be started without an account. Fiat-to-crypto purchases go through third-party payment partners that apply their own KYC checks, and SimpleSwap may request additional verification if a specific transaction requires compliance review.

SimpleSwap is self-custodial: it does not maintain a long-term balance for users, and swaps move directly between wallets you control. That removes exchange custody risk, but wallet address accuracy, network selection and key security remain the user's responsibility. See the Safety page for details.

SimpleSwap crypto exchange suits self-custody users who want to convert crypto between their own wallets without opening an exchange account, including cross-chain and first-time users. It is less suited to active traders who need an order-book terminal with visible maker or taker fees.